If the pc with the screen recordings is not connected to the internet, then the encrypted keys for screen recordings will be exported as a file. Upload this file by dragging / dropping it in the box, or clicking on the button to select the file. The keys will be decrypted and you will receive a file with decrypted keys. Copy the file with the decrypted keys onto the pc with the screen recordings and upload it into the Compliance Critter Viewer application.